FigMate | Quick glance
Figma onboarding made easy
Role
Timeline
UX designer
16 weeks
How might we help new Figma users feel confident and self-sufficient by reducing their dependence on online tutorials, cutting learning time in half, and keeping their motivation high?
This was a solo project.
Case Study
Explore the whole story, from setting the context to research, process and design iterations, and the final showcase.
Case study
This project was part of an Amazon-Sponsored Externship mentored by Amazon's UX Researcher, Monica Chan. I worked alongside 6 more UX designers under Monica's guidance to successfully execute this project in 16 weeks.
The following is a simplified version of the case study for a Quick Glance. It briefly takes you through the pain points, important insights, and the final solution.
Context
New Figma users struggle to learn the software on their own, often relying on online videos and AI, but they waste valuable time searching for the right tutorials and still fail to find suitable solutions when they get stuck. This demotivates them and also affects their other work for the day.
User journey
Solution
Your personal assistant! A learn-by-doing bot designed to simplify the onboarding process for new Figma users. It guides UX designers with voice, text, and animations through step-by-step, hands-on goals to master Figma.
Categories and levels
Tutorials - UX designers' needs
Visual guidance - expanding triggers an animation to preview end goal.
Levels
Select how deeply you want to learn Figma’s mechanics and workflows.
Gen AI
Text prompts
Craft specific goals you have in mind - you can even attach images for reference.
AI generated designs
AI will create animated thumbnails displaying the goal you'll learn in that tutorial.
Tutorials
Step-by-step guidance
Animated/voice directions - simply follow along or use the steps to craft your own unique designs.
Spotlight feature
FigMate dims the interface and highlights each tool with animated demos to focus attention.
Playback bar
At the top to learn at your own speed
Toolbar access
Click anytime to start/continue tutorials
Library
Completed tasks
With progress indicators
New learnings
Suggested learning levels or Figma mechanics
Design system
Prototype
To really enjoy the experience of my final solution, try out the Figma prototype. Simply press 'R' to refresh and enjoy from the beginning.
Prototype
Case Study
This was an oversimplification of the project. Explore the whole story, from setting the context to research, process and design iterations, and the final showcase.
Case study
